Privacy Policy

Last Updated: 01-Aug-2025 Effective Date: 01-Aug-2025

This Privacy Policy describes the policies of

D.E.M. GROUP SRL, Viale Roma 13/C, 33050 Torviscosa (UD). Italy, UD 33050, Italy, email: info@demgroupsrl.com, phone: 39 0431 476 646 on the collection, use and disclosure of your information that we collect when you use our website ( [https://www.demgroupsrl.com](https://www.demgroupsrl.com) ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice and will post the revised Privacy Policy on the Service. The revised version will be effective 180 days after it is posted and your continued access or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile phone
  2. How We Use Your Information:

    We will use the information we collect about you for the following purposes:

    1. Support

    If we want to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and only for the purposes for which it was granted, unless otherwise required by law.

  3. Retention of Your Information:

    We will retain your personal information for a period ranging from 90 days to 2 years after account closure or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods for legal obligations, such as record-keeping, or for other legitimate reasons such as enforcement of legal rights or fraud prevention. Residual anonymous and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely.

  4. Your Rights:

    Depending on applicable law, you may have the right to access, rectify or erase your personal data, receive a copy of your data, restrict or object to the active processing of your data, ask us to transfer (port) your personal data to another entity, withdraw any consent previously given for the processing of your data, lodge a complaint with a supervisory authority and other rights as provided under applicable laws. To exercise these rights, you can write to us at info@demgroupsrl.com. We will respond to your request in accordance with applicable law.

    Note that if you do not allow us to collect or process the required personal information or withdraw consent for processing for the required purposes, you may not be able to access or use the services for which your information was requested.

  5. Cookies etc.

    To learn more about how we use these tools and your choices regarding these tracking technologies, please see our Cookie Policy.

  6. Security:

    The security of your information is important to us and we will use appropriate security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

  7. Grievance / Data Protection Officer:

    If you have any questions or concerns about the processing of your information in our possession, you may email our Grievance Officer at D.E.M. GROUP SRL, Viale Roma 13/C, 33050 Torviscosa (UD). Italy, email: info@demgroupsrl.com. We will address your concerns in accordance with applicable law.

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